Shipping Information

SHIPPING POLICY:

 
Free freight on all orders over $150.
 
For all orders under $150, a standard $11 freight charge will apply, unless “in-store” collection is selected.
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"In-Store" collection is simply an option for you to purchase online and then come into our city store and collect your order.
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Our preferred freight carrier is StarTrack. Where goods will fit into a 1kg, 3kg, or 5kg satchel, your order will be sent via StarTrack’s Premium Service*. For items that are a little bigger, they will be sent via StarTrack’s Road Express Service. In all cases you will be provided with a tracking number for your order.
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All vouchers are sent with Australia Post via registered mail at a flat rate of $4.50.
 

DELIVERY TIMES:

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Premium Service: Delivery will usually be the next day for metro areas. Please allow an extra 1 - 2 days for regional areas.
 
Road Express Service: Please allow 2 - 7 days (including metro and regional areas)
 

PO BOXES:

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We deliver to PO Boxes.
 

FREIGHT RESTRICTIONS:

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* Any goods deemed to be “dangerous goods” as per StarTracks Service Conditions will automatically be sent via StarTrack Road Express. Typically, this will include CO2 canisters, aerosols, lubricants, oils, etc.
 

INTERNATIONAL ORDERS:

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We currently do not offer international shipping at this time.